How MPHI Saved Time and Streamlined Reporting With CourseMill

MPHI and CourseMill logos

Today on the Trivantis® blog, we’re featuring a case study excerpt on The Michigan Public Health Institute. MPHI is a non-profit institute dedicated to improving public health through the use of state-of-the-art community health practices. They have been using CourseMill® as their learning management system (LMS) since 2012 and have its Advanced Reports feature too. MPHI also uses Lectora® with Responsive Course Design™ and ReviewLink™.

Recently, I spoke with Laurie Taylor and Jane Erwin from MPHI, who shared with me how they customized a CourseMill new user registration screen (shown below) for MI Health Link.

Customized MI Health Link Registration Screen for New Users

Customized MI Health Link Registration Screen for New Users

To find out how they did the customization—and how they streamlined their reporting with CourseMill Advanced Reports—let’s take a look at the case study.

Challenge

Before moving to CourseMill, MPHI was using an old LMS that was very rigid and had limited functionality and reporting options. For their users, it required a lot of extra clicks and steps to locate a course and then launch it.

Laurie Taylor, MPHI Training and Development Manager, was the primary decision maker in the search for a new LMS. During their search, they looked at over 1,000 learning management systems. A team of 5 people reviewed the top choices, scoring and rating them—in the end, CourseMill won.

When they moved to CourseMill in 2013, MPHI started with 4 instances. (As of 2016, they no longer host one of the original 4 instances.) In 2015, they added a new instance for one of their clients, MI Health Link. A healthcare option for Michigan adults enrolled in both Medicare and Medicaid, MI Health Link offers medical and behavioral health services, pharmacy, home and community-based services, and nursing home care.

Because MI Health Link gets federal funding from the Centers for Medicare & Medicaid Services (CMS), they needed their own easy-to-use LMS, a custom login screen, and a customized “New User” registration page to capture specific demographic information from learners. They also needed advanced reporting capabilities that would allow those identified as reporters to pull course completions and other information.

Want to see all the results? Read the full MPHI CourseMill case study.