Our support programs are designed to assure that you get the most from your investments in our products. When you need help, we are here to provide it. Annual support packages include unlimited phone and email support and free access to service pack downloads. With your support purchase you can:

• Speed implementation of your elearning programs
• Minimize problems associated with program downtime
• Increase engagement and adoption of training in your organization
• Assure that your learners are realizing the full potential of your technology-based training courses
• Make sure your in-house technical staff are well supported

Other benefits:

• Expert staff well versed in authoring and LMS software
• All support provided by first-level and second-level staff in our headquarters
• Highly ranked support program
• High customer satisfaction ratings

Lectora Publisher - Annual Support $195

• Service Pack Downloads of Product Updates and Fixes
• Phone Support
• Email Support

Lectora Professional Publishing Suite – Annual Support $295

• Service Pack Downloads of Product Updates and Fixes
• Phone Support
• Email Support

Lectora Online – Support Included with Annual Subscription

• Phone Support
• Email Support

CourseMill Enterprise Learning Management System (Software) – Annual Support $995

• Service Pack Downloads of Product Updates and Fixes
• Phone Support
• Email Support

CourseMill Hosted Learning Management System – Support Included with Annual Subscription

• 24-Hour Phone Support
• Email Support
• System Installation and Management by Trivantis Personnel